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Urgent mental health support
24/7 crisis lines

Every mental health trust in London has put in place a 24/7/ crisis line for people of all ages – children, young people and adults. The lines are free to call and can provide advice to those in a crisis. These crisis lines are supported by trained mental health advisors 365 days per year.

You can find the 24/7 crisis line numbers using the NHS Service Finder. Below are are all the telephone numbers in London.

North East London

Boroughs covered:
City & Hackney and Newham
0800 073 0006

Boroughs covered:

Tower Hamlets
0800 073 0003

Boroughs covered:
Barking & Dagenham, Havering, Redbridge and Waltham Forest
0300 555 1000

South East London

Boroughs covered:
Croydon, Lambeth, Lewisham and Southwark
0800 731 2864

Boroughs covered:

Bexley, Bromley and Greenwich
0800 330 8590

North West London

Boroughs covered:
Brent, Hillingdon, Harrow, Kensington & Chelsea and Westminster
0800 0234 650

Boroughs covered:
Ealing, Hounslow, Hammersmith and Fulham
0800 328 4444

North Central London

Boroughs covered:
Barnet, Camden, Enfield, Haringey and Islington
0800 151 0023

South West London

Boroughs covered:
Kingston, Merton, Richmond, Sutton and Wandsworth
0800 028 8000

Urgent and other support available

Shout 85258

Shout offers confidential 24/7 crisis text support for times when immediate assistance is required.

Text “SHOUT” to 85258  or visit Shout Crisis Text Line


Samaritans 24/7 365 days a year – they are here to listen and provide support.

Call: 116 123 or email:

Crisis Tools

Crisis tools helps professionals support young people in crisis – short accesible video guides and text resources.

Sign up for free resources here


Papyrus provide confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person.

Call: 0800 068 41 14 or text: 07860 039967 (opening hours 9am to midnight – 365 days a year).

Good Thinking

Good Thinking is London’s digital wellbeing service and provides a range of resources for young people to help improve mental wellbeing including free NHS-approved apps.

For more information, click here


Kooth is a free, safe and anonymous online mental wellbeing community including live chat with the team, discussion boards, magazine with helpful articles and a daily journal.

For more information, click here


Beat provide support to help young people who may be struggling with an eating problem or eating disorder.

Call the Youthline (under 18s): 0808 801 0711 or Studentline: 0808 801 0811 (9am – 8pm during the week and 4pm – 8pm on weekends and bank holidays).

The Mix

The Mix provides free, confidential support for young people under 25.

Call: 0808 808 4994 (11am – 11pm every day) or email


Childline confidential telephone counselling service for any child with a problem.

Call: 0800 1111 anytime or online chat with a counsellor

General support services

View the list